What happened in your apartment?

Heating or hot water broken? You are entitled to a rent reduction.

Water damage in your apartment? Your landlord must take action.

Mold in your apartment? Demand defect remediation and rent reduction.

Noise disturbance from construction, neighbors, or commercial activity?

Power or gas outage in your apartment? The landlord is responsible.

Pest infestation in your apartment? The landlord must arrange for removal.

Elevator permanently broken? You are entitled to a rent reduction.

Another defect in your apartment? Describe the problem.